Please read these terms and conditions carefully before using the Grab89 platform. This document outlines your rights and responsibilities as a member, as well as our policies as the operator of an online betting platform in Malaysia.
Before reading the full terms, here are six key points every Grab89 member should understand.
The Grab89 platform is strictly for individuals aged 18 and above. Registration by minors is prohibited, and any account found to be in violation of this will be terminated immediately.
Each individual is permitted to register and hold only one Grab89 account. Creating multiple accounts under the same individual is a breach of these terms, and all associated accounts will be suspended without prior notice.
All financial transactions on Grab89 are conducted in Malaysian Ringgit (MYR). The minimum deposit is RM50 via supported methods including Touch 'n Go eWallet, GrabPay, DuitNow, and FPX. Withdrawals are subject to identity verification requirements.
All bonuses offered by Grab89 are subject to rollover requirements clearly stated in each promotional offer. Grab89 reserves the right to withdraw bonuses if any attempt to abuse the promotions system is detected.
You are solely responsible for keeping your Grab89 account password confidential. Do not share your login credentials with anyone. Grab89 will never ask for your password through any communication channel.
Grab89 reserves the right to amend, add to, or update these terms and conditions at any time with appropriate notice to members. Continued use of the platform following any changes constitutes acceptance of the updated terms.
Important Notice: By registering and using the Grab89 platform, you confirm that you have read, understood, and agreed to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please stop using the Grab89 platform immediately.
In this Grab89 Terms & Conditions document, the following words and phrases carry the meanings stated below unless the context requires otherwise:
Grab89 operates as an online entertainment platform providing betting services to adult users in Malaysia. All activities on this platform are intended for entertainment purposes only.
To access Grab89's full range of services, you are required to register an account by providing accurate, complete, and up-to-date information. The following registration requirements must be met:
An identity verification (KYC) process may be required before your first withdrawal. Please have a copy of your Malaysian identity card (MyKad) or valid passport ready when requested by the Grab89 team.
All financial transactions on the Grab89 platform are conducted in Malaysian Ringgit (MYR). Grab89 supports the most popular local Malaysian payment methods to make deposits and withdrawals as convenient as possible for all members.
Accepted Deposit Methods:
Deposit Terms:
Withdrawal Terms:
Grab89 does not accept deposits from or process withdrawals to third parties. All transactions must be made from and to an account registered in the same member's name.
Grab89 offers a variety of bonuses and promotions to both new and existing members from time to time. All bonuses are subject to the following terms:
Grab89 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any such changes will not affect bonuses that are already in the process of meeting valid rollover requirements.
All games available on the Grab89 platform — including slots, live casino, poker, blackjack, Sports Betting, and Virtual Sports — are subject to their respective rules. Members are required to familiarise themselves with the rules of each game before playing.
Grab89 expects all members to conduct themselves responsibly and ethically while using the platform. The following are strictly prohibited on Grab89:
Any breach of the above rules will result in immediate action, including account suspension or permanent closure, forfeiture of all account balances and bonuses, and reporting to the relevant authorities where necessary.
Grab89 reserves the right to close or suspend any member account at any time for the following reasons:
Members who wish to voluntarily close their account may contact the Grab89 support team via live chat. Any valid account balance (excluding bonus funds that have not met the rollover requirements) will be returned to the member once the verification process is complete.
Members who have enrolled in Grab89's self-exclusion programme may not reopen their accounts until the exclusion period they set has expired.
Grab89 provides its online betting platform on an "as is" basis and makes no guarantee that services will run without interruption at all times. Grab89's liability is limited as follows:
Members are solely responsible for any taxes or other financial obligations arising from their winnings on the Grab89 platform, in accordance with applicable Malaysian law.
Grab89 takes the protection of all members' personal data seriously. The collection, use and storage of your personal data is subject to Privacy Policy Grab89, which forms part of these terms.
For more information on how Grab89 handles your personal data, please refer to Privacy Policy our full policy.
Grab89 is committed to promoting a healthy and responsible betting culture among all members. Our platform provides the following self-management tools to help members play with greater discipline:
If you or someone you know is struggling with problem gambling, please contact Talian Kasih: 15999 (free, available 24 hours). For more information, visit the Responsible Gaming us.
These Grab89 Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any disputes arising in connection with these terms or the use of the Grab89 platform will be resolved through the appropriate channels under applicable Malaysian law.
If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this document shall continue in full force and effect without affecting the validity of the document as a whole.
The Grab89 platform is intended exclusively for users in Malaysia. It is the user's own responsibility to ensure that their use of the platform complies with applicable local laws in their jurisdiction.
If you have any questions, concerns, or complaints regarding Grab89's Terms & Conditions, our team is ready to assist you through the following channels:
The Grab89 support team operates 24 hours a day, 7 days a week, including public holidays, to ensure every enquiry and complaint is handled promptly and professionally. For common questions, you may also refer to our FAQ us.
The Grab89 support team's average response time is under 3 minutes via live chat. We are committed to resolving every issue efficiently and to the satisfaction of each member.
Please also read the following important documents to fully understand how Grab89 operates
All betting activity on Grab89 is intended for entertainment purposes only and should not be regarded as a source of regular income. This platform is strictly for users aged 18 and above who are residents of Malaysia. If you or someone you know needs help with a gambling-related issue, please contact Talian Kasih at 15999 (free, 24 hours). By using the Grab89 platform, you agree to our Privacy Policy and these Terms & Conditions. Learn more about Responsible Gaming on Grab89.